Leave Portal FAQ
Simple answers for submitting, cancelling, and tracking your employee leave requests.
How to submit a leave request
Six simple steps to submit your request.
- 1
Open the Leave Portal
Open the Employee Leave Portal. Enter your Employee ID or work email to get started.
- 2
Enter your Employee ID or email
Enter your Employee ID, such as EHR-001, or your work email address, then select Continue.
- 3
Verify your email
A 6-digit verification code will be sent to your work email. Enter the code in the six boxes. The portal will continue automatically once the code is complete.
- 4
Select Request Leave
Once you are signed in, select the Request Leave button at the top of your portal.
- 5
Complete the leave form
Choose your leave type, select your start and end dates, add a short reason, and select the appropriate approver.
- 6
Submit your request
Select Submit Request. Your approver will be notified, and the request will appear in Leave History with a PENDING status.
Plan ahead
Apply at least 7 days before your leave starts. Emergency leave can be submitted on the same day when necessary.
How to cancel a leave request
Cancellation is available for PENDING requests.
- 1
Sign in to the portal
Use your Employee ID or work email and complete the 6-digit email verification step.
- 2
Find the request
Go to Leave History and find the request you want to cancel. Only requests with a PENDING status can be cancelled from the portal.
- 3
Select Cancel
Select the red Cancel button beside the pending request. Confirm the cancellation when prompted.
- 4
Cancellation complete
The request will be marked CANCELLED and the leave days will be returned to your available balance.
Approved leave cannot be cancelled here
If your request is already APPROVED, speak directly with your manager or contact HR.
What do the statuses mean?
Use the status in Leave History to understand where your request is in the process.
PENDING
Your request has been submitted and is waiting for approval.
APPROVED
Your request has been approved and your leave is confirmed.
DECLINED
Your request was declined. Check your email for any explanation provided by the approver.
CANCELLED
The request was cancelled, and the applicable leave days were returned to your balance.
Common questions
Quick answers to the questions employees ask most often.
I didn't receive the 6-digit code. What should I do?
Wait about one minute and select Resend code. If the code still does not arrive, check your spam or junk folder. If you still cannot find it, contact your HR team.
I entered the wrong dates. Can I change them?
If the request is still PENDING, cancel it and submit a new request with the correct dates. If it has already been APPROVED, contact your manager or HR team.
My leave is APPROVED. Can I still cancel it?
Approved leave cannot be cancelled directly from the portal. Please speak with your manager or contact the HR team for assistance.
How far in advance should I apply?
The portal guidance recommends applying at least 7 days before your leave starts. Emergency leave can be submitted on the same day when there is a sudden or urgent situation.
How will I know whether my leave has been approved?
You will receive an email when your approver reviews the request. You can also sign in at any time and check the latest status in Leave History.
Who approves my leave?
Your designated approver, usually your direct manager, reviews the request. HR provides the final sign-off. The portal displays the available approvers for your role when you submit a request.
Can I see how many leave days I have remaining?
Yes. After signing in, the Leave Balances section shows your remaining days for each leave type for the current year.
Still need help?
If something is not working or you are unsure what to do, contact the HR team for assistance.
Go to Leave Portal